Welcome to the December digital experience insight blog post! These will be monthly blogs that will provide general tips and advice on how to run the insight process, latest best practice and guidance, as well as the latest news in and around the area of staff and student digital experience insights. Digital insights developments Introducing … Read more
Our first Jisc digital experience insights community of practice took place in Birmingham on the 14 November. 60 people attended from a wide variety of backgrounds, including learning technologists, e-learning managers, librarians, customer relationship managers and academics from both further and higher education. This was my first opportunity to meet people ‘at the front end’, … Read more
Feedback on Tabetha’s powerpoint template and excel file has been overwhelmingly positive – thank you everyone who has got back to us to say how useful these have been. You can download both files from our previous blog post. (The excel spreadsheet now has a minor update to improve the formulae – the links remain the same.) As we’re … Read more
UK trackers are now closed, and we can confirm we’ve collected over 39,000 responses from around 90 UK institutions. That’s almost double last year’s response rate and number of institutions engaged. After all the hard work of engaging students, we know that data analysis can seem daunting. That’s why this year we want to make it really … Read more
As the last of the snow melts (we hope!) and the daffodils straighten up for spring, you probably also have a fresh crop of tracker data blooming in your BOS dashboard. Think of this blog post as your gardners’ guide. (Note that benchmarking data will not be available until after the UK trackers are closed on 30 April. So even if you … Read more
Today we’re discussing the third element of our 360 degree perspective. Alongside student and teaching staff feedback we have data from the organisational perspective. If you’re engaged in the Tracker pilot this year you will have answered questions about ten organisational factors when you confirmed your place on the project. We’ve been keeping this data … Read more
As well as launching our staff tracker this week, we’re putting another idea to the test. Alongside the standard staff survey we’ll be offering a mini survey with around half the questions. The 12 providers who are involved in the staff pilot will be assigned one of two options – litre or pint-sized – to … Read more
We started the new year by talking about a new, ‘360 degree’ approach to understanding and enhancing the student digital experience. Here is a snapshot of our thinking to date. Over the next few blog posts we’re going to introduce some new members of the tracker family that together make up a virtuous circle of … Read more
At the end of last year we were asked by several pilot sites if Jisc could provide promotional materials for the tracker. Seven posters are now available for download from the Jisc repository. You’re free to customise them with your own university or college brand, and use them in any way you like to promote … Read more
For the 2017-18 Tracker, we asked our key contacts to provide information about your organisation in addition to the student data you are gathering through the tracker. This blog post explains how we developed those questions, what they are, and something of how we hope to use them to understand the student digital experience better. … Read more