Welcome to the February digital experience insight blog post! These monthly blogs provide general tips and advice on how to run the insight process, latest best practice and guidance, as well as the latest news in and around the area of staff and student digital experience insights. Digital insights developments Call for volunteers for expert … Read more
Posted on behalf of Ruth Drysdale (senior co-design manager, Jisc) I was delighted to co-facilitate a workshop with Fiona Salisbury (Deputy Director, Learning and Engagement in the Library) from La Trobe University Melbourne on 28th Nov 2018, examining the digital experience insights (formerly known as the tracker) findings from 12 Australia and New Zealand (ANZ) … Read more
Welcome to the January digital experience insight blog post! These monthly blogs will provide general tips and advice on how to run the insight process, latest best practice and guidance, as well as the latest news in and around the area of staff and student digital experience insights. Digital insights developments Revised date for the … Read more
Welcome to the December digital experience insight blog post! These will be monthly blogs that will provide general tips and advice on how to run the insight process, latest best practice and guidance, as well as the latest news in and around the area of staff and student digital experience insights. Digital insights developments Introducing … Read more
Our first Jisc digital experience insights community of practice took place in Birmingham on the 14 November. 60 people attended from a wide variety of backgrounds, including learning technologists, e-learning managers, librarians, customer relationship managers and academics from both further and higher education. This was my first opportunity to meet people ‘at the front end’, … Read more
Feedback on Tabetha’s powerpoint template and excel file has been overwhelmingly positive – thank you everyone who has got back to us to say how useful these have been. You can download both files from our previous blog post. (The excel spreadsheet now has a minor update to improve the formulae – the links remain the same.) As we’re … Read more
UK trackers are now closed, and we can confirm we’ve collected over 39,000 responses from around 90 UK institutions. That’s almost double last year’s response rate and number of institutions engaged. After all the hard work of engaging students, we know that data analysis can seem daunting. That’s why this year we want to make it really … Read more
As the last of the snow melts (we hope!) and the daffodils straighten up for spring, you probably also have a fresh crop of tracker data blooming in your BOS dashboard. Think of this blog post as your gardners’ guide. (Note that benchmarking data will not be available until after the UK trackers are closed on 30 April. So even if you … Read more
Today we’re discussing the third element of our 360 degree perspective. Alongside student and teaching staff feedback we have data from the organisational perspective. If you’re engaged in the Tracker pilot this year you will have answered questions about ten organisational factors when you confirmed your place on the project. We’ve been keeping this data … Read more
As well as launching our staff tracker this week, we’re putting another idea to the test. Alongside the standard staff survey we’ll be offering a mini survey with around half the questions. The 12 providers who are involved in the staff pilot will be assigned one of two options – litre or pint-sized – to … Read more