Our original HE study identified six challenges for institutions in supporting and enhancing students’ digital experience, extended to seven after consultation. Our FE digital student study confirmed these seven challenges and identified some additional considerations particularly pertinent to FE.

You can explore the seven challenges below. Each challenge page offers some key issues, potential solutions, institutional exemplars and further resources. Our guide Enhancing the student digital experience: a strategic approach looks at how institutions can address these challenges and develop digital environments which met students’ expectations and help them to progress to higher study and employment.


You can also browse a full list of HE institutional exemplars and FE snapshots organised according to the main challenge addressed.

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