Pilot process

The 2017/18 tracker project will launch in September with the Tracker surveys going live to students any time from October 2017 to April 2018, to suit the needs of institutional users. The project will continue to be supported by Jisc with a full range of updated guidance. BOS is transferring to Jisc in October 2017 so there will be an excellent technical infrastructure and the reassurance of data security throughout the process.

If you’re interested in participating in the Student Digital Experience Tracker for 2017/18 please sign up before the end of September 2017 using the following online form: https://jisc-beta.onlinesurveys.ac.uk/tracker-signup-2017-18

You will complete a second form in September when we will ask for more details about your organisation and your plans for the tracker. This is to help you plan the process, engage your stakeholders, ensure a representative sample of students respond to the survey, and set you up for success.

From October you will be able to customise and launch your own survey using our detailed online guidance and resources. You will also be added to the tracker pilots Jiscmail list that allows you to share ideas and experiences with other participating institution, and that gives you first access to new resources and FAQs.

About the tracker

The Student/Learner digital experience Tracker enables colleges, skills providers and universities to:

  • gather evidence from learners about their digital experience, and track changes over time
  • make better informed decisions about the digital environment
  • target resources for improving digital provision
  • plan other research, data gathering and student engagement around digital issues
  • demonstrate quality enhancement and student engagement to external bodies and to students themselves

The tracker is based on a concise set of questions which have been tested with HE and FE students for readability and ease of response. It builds on resources such as the Jisc/NUS Digital Student Experience benchmarking tool, and the Jisc Guide to Enhancing the Digital Student Experience. The questions cover issues that are important to learners and/or to staff with a focus on the learning experience. You can read the results of the 2016-17 open pilot in a report: The Voice of 22,000 UK Learners.