Pilot process

The 2017/18 tracker project launched in September 2017 with the Tracker surveys going live to students continuously from October 2017 to April 2018, to suit the needs of institutional users. If you’re interested in participating in the Student Digital Experience Tracker for 2017/18 you can still sign up before the end of October 2017 using this online form.

On signing up you will receive a second, confirmation form which will ask you a number of questions about your organisation. This is to help us to understand what organisational issues matter to the student digital experience. You may also find it interesting to compare this information with others in your sector: we will publish a summary of these findings, though we will never allow individual organisations to be identified.

You will also be guided to plan your tracker project to ensure maximum student engagement and to have the highest chance of success.

step diagram

Process of implementing the tracker at your institution

The 2017-18 tracker is supported with a full range of updated guidance. You can also find a walk-through of the pilot process and a quick start guide on this page.

BOS has now been transferred to a full Jisc service (October 2017), so there will be an excellent technical infrastructure and the reassurance of data security throughout the process.

From October you will be able to customise and launch your own survey using our detailed online guidance and resources. You will also be added to the tracker pilots Jiscmail list that allows you to share ideas and experiences with other participating institution, and gives you first access to new resources, tips and FAQs.

More about the tracker

The Student/Learner digital experience Tracker enables colleges, skills providers and universities to:

  • gather evidence from learners about their digital experience, and track changes over time
  • make better informed decisions about the digital environment
  • target resources for improving digital provision
  • plan other research, data gathering and student engagement around digital issues
  • demonstrate quality enhancement and student engagement to external bodies and to students themselves

The tracker is based on a concise set of questions which have been tested with HE and FE students for readability and ease of response. It builds on resources such as the Jisc/NUS Digital Student Experience benchmarking tool, and the Jisc Guide to Enhancing the Digital Student Experience. The questions cover issues that are important to learners and/or to staff with a focus on the learning experience. You can read the results of the 2016-17 open pilot in a report: The Voice of 22,000 UK Learners.