Digital experience insights

January digital experience insights blog – 1st Student pulse responses now in

Welcome to the January 2021 digital experience insights blog. 

Congratulations on already gathering over 26,000 student and 2,000 teaching staff responses during the Autumn term! We plan to produce a blog after analysing this data to get early insights into what they are telling us. We have also published tools to help you analyse your data.

1.       Tools to help you analyse and present your data:

When you have closed your surveys, you will need to analyse your data, present and publish your results. Our handy tools simplify this task for you. The Excel templates make it easy for you to drop in your data, quickly generating charts and tables. The PowerPoint template will help you present your key findings. We have selected the questions we think will have the greatest relevance and impact at an organisational level. You can add more detail or delete sections you don’t want to use.

For those conducting a series of pulse surveys throughout the year, the final tabs of each Excel template enable you to create charts that compare your results from different pulse survey periods. The tabs are highlighted in blue. Downloadable Excel and PowerPoint templates

 2. Professional service staff reports now published;

Over 4,560 professional services staff from UK further and higher education took part in our professional service staff digital experience insights survey this year (conducted between October 2019 and June 2020). Our summary reports share key findings from the survey and the full question by question analysis report provides further details:

3. Digital Experience Insights Events:

a) UK Jisc digital experience insights webinar –          28th January especially for colleges 

Congratulations to those of you who have already gathered nearly 5,000 FE learners’ and 21,000 HE student responses to the Digital experience insights survey.

We know colleges like to run the learner surveys around Safer Internet Day (opens in new window), 9th Feb 2021. So join us on Thursday 28th Jan 12:30-13:30 to share advice on how to Get started and ideas about how to engage and motivate your learners and teaching staff to complete the surveys. No need to register, just click on this Zoom meeting link: (opens in new window) Meeting ID: 946 2042 6915 Passcode: 498563

b) Researcher survey webinar 17th Feb 12:00-13:00.

Please email if you would like to join this session or run this survey.

c) Our next community of practice event

It will take place on 19 May 2021 save the date: We’re very pleased to announce that we will be working in collaboration with Manchester Metropolitan University to run our next event, registration and opportunities to present will follow.

d) Our previous community of practice event

Thank you to all of you who contributed and attended our joint building digital capability and digital experience insights community event on the 17 November, we had a packed schedule and excellent turnout.  The recording, transcript and slides from the event are all now available from our event page, (opens in new window) along with a blog post (opens in new window) providing a summary of the themes from the day.

4. Other events; (Please note these are charged for this events)

a) Data Matters 26-27 January 2021 Jisc QAA HESA joint event 

Discuss the key data, analytics challenges and solutions as we approach an uncertain future.                    

Tues 27th 11:15:  How data is shaping students’ remote learning experiences (opens in new window) Speakers: Sarah Knight, Ruth Drysdale and Laura Hollinshead (learning technologist, University of Derby) This session will discuss how the data from the 2020-21 digital experience insights surveys for students is informing the approaches universities are taking to supporting their students with learning remotely during the current pandemic. The data from our insights pulse surveys is supporting universities to make timely interventions to ensure that all students have a high-quality digital experience whether on campus or studying remotely. In this session we will hear from the University of Derby who are using their insights data to quality assure their students’ remote learning experience.

b) DigiFest online 8 – 11 March 2021

Virtual, immersive event focusing on learning, teaching and libraries, with four key themes:

    • Reframing the student experience
    • Tomorrow’s technology in today’s education
    • Digital leadership
    • Culture and resilience

Full programme and book your place (opens in new window).

c) 8th CAN 2021 conference 1-4 June, hosted by Keele University

Celebrating student and staff partnerships. in new window).

Adapting to Change: Student-Centred Success This is an opportunity for colleges and universities to share how they are working with their students through insights to contribute a session to this online event. The deadline for submissions is the 15th February. Any queries please contact





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