Welcome to the guidance page for the Jisc digital student experience tracker. This page walks you through the entire process with a Guide for every stage. You can access the Guides directly from the list below or scroll down for a walk-through of the process.
If you are not signed up to run the tracker in 2017-18, you need the tracker home page for general background and information. If you are based in a non-UK university you may want to visit your own landing page for non-UK universities first. If you are one of the institutions running the teaching staff survey, head over to our special guidance page for the teaching staff pilot instead.
Guides and resources
- Guide: Planning to use the tracker v17-18 – engaging your stakeholders, planning your project, and confirming your participation
- How use the tracker in BOS v17-18 – the full technical guide with screen shots and links to BOS technical help. You will need this if you are new to using the BOS system.
- Guide: Customising the tracker v17-18 – think, discuss, and if possible test your ideas before you edit!
- Guide: Engaging your learners v17-18 – updated with new links and ideas. You may also like our NEW promotion materials that you can customise with your own branding
- Data mapping guide v17-18 – an excel spreadsheet for mapping questions across tracker versions (this is now very easy) and from 17-18 to earlier versions
- Guide: analysing your data v17-18, a general guide to analysing data from the tracker
- Question by Question Guide v17-18 – specific guide to analysing each question, with key stakeholders to engage and options for further tests
- NEW! powerpoint template and associated excel spreadsheet for presenting your data
- NEW! Customisable posters for reporting back your findings
Other useful information
- Advice on Data protection: your responsibilities and ours (v17-18)
- Guide to uploading student data into BOS if you are using this method to distribute the tracker to individual students
- NEW! Recording of a webinar on 14 December 2017, covering the background to the project and getting started with the tracker
- If you don’t find what you’re looking for here, try our page on Who can help?
The process
You can find out more about the pilot process for 2017-18 from the pilot page. A visual outline of the process is shown here (please note that the dates are specific to the 2017-18 pilot).
For a more detailed walk-through, linked to the guidance, follow the table below:
| Actions |
Guidance | |
Decide
|
Contact other stakeholders at your institution. Decide: Why should we use the tracker? What do we want to achieve? What resources will we need? Apply to be part of the Tracker pilot 2017-18 |
Frequently Asked Questions Question set (HE) in BOS for you to review (also a pdf version to share) |
Plan |
Plan when you will launch the Tracker, how you will encourage learners to complete it, and what you will do with the findings. Decide which version(s) of the Tracker to run. Complete confirmation form, providing institutional data as requested. |
Guide: Planning to use the tracker v17-18 Guide: Customising the tracker v17-18 |
Set up
|
Receive a link to the master survey(s) you have requested. Copy and customise the survey(s) in BOS Check your survey(s). Check your data protection and management arrangements. |
How use the tracker in BOS v17-18 Guide: Customising the tracker v17-18 Data protection statement |
Launch & promote |
Send out URL or email invitations giving learners access to your survey(s) in BOS. Put in place your plans to encourage learners to participate. |
How use the tracker in BOS v17-18 Guide to uploading student data Guide: Engaging your learners v17-18 |
Close & access data
|
Log in and view the data in real time Download the summative report and raw data (available immediately you close the survey(s)) Download benchmarking data (available after the close of all surveys in April 2018) If relevant, import into your chosen analysis software e.g. excel, nVivo, SPSS etc |
How use the tracker in BOS v17-18 |
Analyse |
Analyse your data in BOS or download and analyse in an external system. Compare your data with others in your sector. Work with other stakeholders including learners to understand what your findings mean. |
How use the tracker in BOS v17-18 Data mapping guide v17-18 Guide: analysing your data v17-18 Question by Question Guide v17-18 |
Report & respond |
Identify priority actions in response to the findings. Plan to implement those actions. Communicate your responses to all stakeholders, especially to learners. |
Guide: Engaging your learners v17-18 Crowd-sourced Guide: Responding to your findings (not updated) Digital student exemplars and Tracker case studies (updated) Digital student benchmarking tool |
Evaluate |
Complete Jisc evaluation survey in BOS, reporting on your experience of using the Tracker. Engage with any other evaluation activities as requested. Assess how well the Tracker has met your original goals for your organisation. |
Link to evaluation survey |