June digital experience insights blog

Welcome to the June digital experience insight blog post. These monthly blogs provide general tips and advice on how to run the insight process, latest best practice and guidance, as well as the latest news in and around the area of staff and student digital experience insights.

  1. Reminder to close all teaching staff and professional services staff insight surveys by the 28 June

A quick reminder for those who are running either the teaching staff or professional services staff insight surveys this year. These surveys close on the 28 June so can I ask those of you who currently have these surveys open (or plan to open the survey very soon) to set the close date to the 28 June 2019. This is important because any surveys that have not closed by this date will not be able to access the national benchmark score for their respective survey, nor have their data included in the respective national report.

To change the close date within Jisc online surveys, you need to find the relevant survey, click on ‘distribute’ and then ‘distribution settings’ and change the closing date to the 28 June 2019. Note you also need to click on ‘save’ at the bottom of the screen to make sure the change is made.

  1. Sign up now for next year (and avoid the NSS clash!)

Many of you will want to hit-the-ground running in autumn so as to avoid clashing with other surveys such as the NSS. So a quick reminder that for those who have not done already, you can sign-up now for digital experience insight surveys 2019-20. To find out more or to start the process of signing-up please click here (opens in new window).

  1. Some tools to make your life easier when it comes to analysing and presenting your data

In the last blog we provided Excel spreadsheets and PowerPoint slides to help you analyse and present your data for both the student and teaching staff surveys. For those that missed it you can find the blog here (opens in new window).

  1. New student insights survey report coming out in September

We are currently analysing the student insights data and writing the main report, so a quick heads-up that the report will be available from the beginning of September. It will be launched at the ALT-C conference in Edinburgh and will also be available on our website here (opens in new window) at the same time.

  1. Launch of the Jisc NUS roadmap

The new Jisc NUS roadmap has now be released (opens in new window). The roadmap supports students, course representatives, and union and guild representatives to work with their institution on improving student digital experiences. It has been informed by extensive research into learners’ experiences and expectations of technology, the roadmap has been updated following over 77,500 student responses to Jisc’s digital experience insights survey, gathered over three years.

  1. 7th annual change agents’ network (CAN) event

Hosted by the Open University in their 50th anniversary year on the theme of The evolving landscapes of student-staff partnerships, CAN 2019 gave us an inspirational two days with keynotes, presentations, workshops and Jisc’s hackathon and edtech challenge. With students making up an impressive 40% of the participants the event had energy, purpose and really exemplified the impact student-staff partnerships have on the student experience and the contribution they make.

Visit the CAN blog (opens in new window) for further details and for links to recordings and presentations.

The CAN baton has been picked up by Birmingham City University who will be hosting CAN 2020.  Join the CAN mailing list (opens in new window) for announcements and to keep up to date.

  1. New Jisc student personas short report

A really interesting new short report by Dr Tabetha Newman uses the student insights data to explore the social behavioural traits of students in relation to social aspects of institutional digital teaching, and other key student demographics. The report can be found here (opens in new window).

  1. Launch of the UCISA digital capability report

The 2018-19 UCISA digital capability report was formally launched at UCISA spotlight on digital capabilities conference held in York last week. The report can be found here (opens in new window) and contains many references to the digital experience insights survey. For example, as can be seen in this photo below from a presentation at the conference, when staff were asked ‘what are the most impactful activities for developing student digital capabilities’, at number 5 is ‘creating action plans (centrally) based on feedback, eg student digital experience insights service’.

  1. Resources from last insights community of practice

Finally, a heads-up that the resources from last insight’s community of practice (which took place on the 22 May in Birmingham) will be available from our events page very soon (opens in new window) – so keep a lookout!

Our next event will be in November 2019 – details to follow.

By Mark Langer-Crame

Senior digital experience insights analyst

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